These terms and conditions govern the use of the GDROP mobile application (“App”) and/or www.gdrop.com.au (“Site”) owned and operated by Madyala Pty Ltd (ABN 75 680 474 266) (“we”, “our”, or “us”). By accessing and using the App or Site, including placing orders, you (“you” or “your”) agree to these terms and conditions.
Thank you for choosing GDROP. Please read these terms and conditions carefully before using the App or Site.
References to “you” in these terms refer to the customer using our services.
The App and Site are operated by Madyala Pty Ltd trading as GDROP.
By accessing or using the App or Site, you agree to be bound by these terms and conditions.
You must complete the registration process on the App or Site before placing an order.
You are responsible for maintaining the confidentiality of your login details, and you must notify us if there is any unauthorized use of your account.
You may not have more than one active account at any time.
You agree to:
Keep your account information secure and notify us of any unauthorized access or use.
Ensure that the information you provide to us is accurate and up to date.
Use the App or Site only for lawful purposes and not infringe on the rights of others.
Comply with all relevant laws and regulations when using the App or Site.
You must not:
Use the App or Site for illegal purposes.
Post or transmit any material that is harmful, offensive, or violates the rights of others.
Tamper with or disrupt the operation of the App or Site.
By placing an order through the App or Site, you are making an offer to purchase products at the price listed at the time of your order.
Orders are subject to acceptance by GDROP, and we may cancel or reject any order at our discretion.
Minimum order amounts may apply, and these will be communicated to you before placing your order.
You agree to pay the total amount for your order, including product prices, delivery fees, and any other applicable charges.
All prices listed on the App or Site include Goods and Services Tax (GST), where applicable.
Payments must be made using one of the accepted payment methods listed on the App or Site.
If we cancel your order, you will be refunded any amounts paid.
We deliver to areas specified on the App or Site, and delivery times are estimates only.
You must provide accurate delivery details, and it is your responsibility to be available to receive the delivery.
If you choose “leave at door” delivery, you accept all risks associated with unattended deliveries
Title in the products passes to you once payment has been completed and the products have been delivered.
If you change your mind about a product, we do not offer refunds or exchanges unless required by law.
If you receive a faulty or incorrect product, please contact our customer service team, and we will arrange for a suitable remedy, including refunds or replacements, as applicable.
To the extent permitted by law, including Australian Consumer Law, we exclude all warranties and liability for any loss or damage, whether direct, indirect, or consequential, arising from your use of the App or Site.
Our liability is limited to the value of the products ordered unless such loss arises due to our negligence or misconduct.
Your rights under Australian Consumer Law cannot be excluded, restricted, or modified, and these terms do not affect any remedies available to you under the law.
All content, including text, graphics, logos, and software on the App or Site, is owned by GDROP or its licensors.
You may not copy, reproduce, or distribute any part of the App or Site without our written consent.
We may modify these terms and conditions at any time, and such changes will be effective as soon as they are posted on the App or Site. The terms applicable to your order are those in effect at the time of placing your order.
Your use of the App or Site is also governed by our Privacy Policy, which outlines how we collect and use your personal information in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
These terms and conditions are governed by the laws of Australia. By using the App or Site, you submit to the exclusive jurisdiction of the courts of Australia.